Keeping a status change from being typed four times
One event, at least four destinations: the MLS, the transaction platform, the CRM and whatever syndication feeds ride along behind them. Some MLSs put a deadline on the status change itself, and a listing showing active after it closed is how double showings and awkward calls happen. Whether any of those destinations can be written directly is decided by the feed entitlement, not by the API, so the scoping question is what your licence permits and the honest answer for many brokerages is that the system prepares the changes and a person presses send.
A brokerage runs on dates that were calculated by a person reading a contract, and on leads that arrive in a different shape from every portal.
The listing data is already structured. It lives in the MLS, and since RETS was retired the modern way to reach it is the RESO Web API, which returns OData against the RESO Data Dictionary. Almost nothing else in the transaction is structured. The purchase agreement arrives as a signed PDF that was structured data inside the forms platform ten minutes earlier and got flattened on the way out.
- MLS via the RESO Web API
- Follow Up Boss
- dotloop
When this is the wrong thing to build
Pick something else if your MLS entitlement does not permit write back. In that case the honest version alerts a person with every destination pre-filled, which still removes the retyping while leaving the record with whoever is authorised to make it.
The constraint that shapes it
Negotiating, advising on price or terms, and soliciting are licensed activities performed under a supervising broker. More on how this sector works.
One change of state, written everywhere it belongs, once. Read what this shape is, or start from one of these.
- Closing a matter in every system that still holds it
- Retiring old equipment from every record naming it
- Writing one client change into every system that holds it
- Writing one staffing change into every system that grants access
- Keeping an endorsement change from being typed twice
- Writing an approved change order into every system
- How do I stop typing one status change into four systems?
- How long do I have to report a status change to the MLS?
- Can a status change be written back to the MLS through the API?
- Why does my CRM still show a listing as active after it closed?
Back to real estate, or see how this is priced and scoped.