Answering where an order is without walking the floor
A customer asks for status and somebody finds the traveller to read the last signed operation. Closing that loop needs the floor data to be current, which is upstream of the answer and usually the real project.
The quote was built against one revision and the drawing in the operator hand is another, which is the defect this sector is built around.
A request to quote arrives as an archive of geometry files and drawings, or as a line in a customer portal, or as a scan. An estimator opens each one, decomposes the part into operations mentally, estimates setup and run times, and emails suppliers for material pricing before typing a number into a spreadsheet.
- MachineMetrics
- JobBOSS2
When this is the wrong thing to build
Pick something else if time is keyed in the next morning. The status will be a day stale no matter how it is presented.
The constraint that shapes it
Quality certification is the constraint that shapes everything here. More on how this sector works.
One change of state, written everywhere it belongs, once. Read what this shape is, or start from one of these.
- Keeping a status change from being typed four times
- Closing a matter in every system that still holds it
- Retiring old equipment from every record naming it
- Writing one client change into every system that holds it
- Writing one staffing change into every system that grants access
- Keeping an endorsement change from being typed twice
- How do I answer where is my order without walking the shop floor?
- Why is the last signed operation on the traveller days behind?
- Can a customer see job progress without calling the office?
- How do I get shop floor data current enough to report status?
- What does a job status update need to say to a buyer?
Back to manufacturing, or see how this is priced and scoped.